Effective Date: August 5, 2025
Website: autismdiagnosticslab.com
Contact: info@autismdiagnosticslab.com

1. Introduction

Autism Diagnostics Lab (“we,” “us,” “our”) respects your privacy and complies with U.S. laws including HIPAA, GDPR (for European visitors), CCPA/CPRA and CalOPPA for California residents.

2. Information We Collect

Personal Information: Name, email, phone, mailing address, child’s age and order details (via forms, subscriptions, account registration).

Sensitive Health Information (PHI): Urine-based metabolite test results, lab data, interpretive reports via MDM System™.

Usage Data & Cookies: IP, device/browser info, session logs, analytics cookies, marketing cookies.

3. How We Use Your Information

• Fulfill orders, perform lab analysis, deliver test results
• Communicate service updates, support, newsletters or marketing (opt-out available)
• Improve services using analytics (Google Analytics), CRM (Zoho)

4. Legal Basis & Consent

We process PHI under HIPAA. By providing your data, you consent to processing for testing, payment, and communication. Consent may be withdrawn via written request to info@autismdiagnosticslab.com.

Under GDPR, legal bases include consent, contractual necessity, and legitimate interests.

5. Data Sharing & Third Parties

We only share data with service providers essential for operations:

• Laboratories, payment processors (Stripe), CRM (Zoho), analytics (Google Analytics)

We do not sell or rent personal information. Third parties comply with confidentiality agreements. Legal disclosure only if required by law.

6. Data Retention

We retain PHI until 7 years after the child reaches age 18. Other personal data is kept as needed for business or legal purposes.

7. Your Data Rights

You may request (via email) access, correction, deletion, or restriction of your personal data or PHI:

• Access or copy of your data
• Correction of inaccuracies
• Deletion or restriction of processing
• Data portability (machine-readable export)

Requests will be processed within 30 days.

8. California Consumer Privacy Rights (CCPA/CPRA)

If you’re a California resident, you’re entitled to:

• Right to know what information we collect and how it’s used or shared
• Right to request deletion of your personal information
• Right to opt out of sale or sharing of your data (we do not sell or share data for marketing)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@autismdiagnosticslab.com.

9. Data Security & Safeguards

• Encryption in transit and at rest
• Two-factor authentication for staff
• Secure servers, role-based access, regular audits

10. Cookies & Tracking

We use cookies for:

• Analytics cookies (e.g. Google Analytics)
• Marketing/retargeting cookies

Cookie consent banner is shown. You can opt out via browser settings or unsubscribe link.

We do not take or honor browser “Do Not Track” signals.

11. Children’s Privacy

12. Updates to this Policy

We update this Privacy Notice occasionally. Major changes will be posted with the updated effective date and notified via website or email as needed.

13. Contact Information