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SMS Terms and Conditions

Autism Diagnostics Lab
Effective Date: October 22, 2026

1. SMS Program Description

Autism Diagnostics Lab provides optional SMS text messaging services to individuals who consent to receive communications from our organization.

Our SMS messaging program includes two categories:

Service and Informational Messages

Messages may include responses to inquiries, consultation scheduling, appointment confirmations, appointment reminders, scheduling changes, follow-up communications, and requested information regarding Autism Diagnostics Lab services and the MDM System™ test.

Marketing and Promotional Messages

With separate consent, messages may include information about the MDM System™ test, diagnostic testing services, new offerings, educational updates, special promotions, and company announcements.

2. Enrollment and Consent

Individuals may enroll in one or both SMS messaging categories by providing a valid mobile telephone number and affirmatively selecting the applicable consent option on an Autism Diagnostics Lab website form or through another documented enrollment method.

Consent to receive service-related SMS communications and consent to receive marketing SMS communications are collected separately.

Participation is voluntary.

Consent to receive marketing or promotional text messages is not a condition of purchase, laboratory testing, consultation, or use of our services.

3. Message Frequency

Message frequency varies depending on the type of messages requested and the individual’s interactions with Autism Diagnostics Lab.

Service-related messages typically do not exceed five messages per outreach sequence.

Marketing and promotional message frequency varies according to the communications for which the recipient has enrolled.

4. Message and Data Rates

Message and data rates may apply.

Standard messaging and data charges imposed by the recipient’s mobile carrier may apply according to the recipient’s wireless service plan.

Autism Diagnostics Lab is not responsible for charges imposed by mobile carriers.

5. Opt-Out Instructions

Recipients may unsubscribe from SMS communications at any time by replying STOP to a message.

After an opt-out request is processed, a confirmation message may be sent. No further messages will be sent under the applicable SMS program unless the recipient subsequently provides valid new consent.

Recipients may also contact Autism Diagnostics Lab directly to request removal from SMS communications.

6. Help and Customer Support

For assistance, reply HELP to a text message.

Additional support is available through:

Autism Diagnostics Lab
Email: info@autismdiagnosticslab.com
Telephone: 1-480-247-7430
Website: https://autismdiagnosticslab.com

7. Privacy and Mobile Information

Autism Diagnostics Lab respects the privacy of individuals who participate in its SMS messaging programs.

Mobile telephone numbers, SMS opt-in information, and consent records are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Authorized messaging service providers may process information solely for delivering and administering SMS communications, subject to appropriate confidentiality and security safeguards.

For more information, review our Privacy Policy:
https://autismdiagnosticslab.com/privacy-policy/

8. Healthcare Communications

SMS messaging is primarily intended for administrative communications, general service information, and authorized promotional communications.

Recipients should not transmit confidential medical records, laboratory test results, or other sensitive health information through ordinary SMS unless an appropriate, authorized communication method has been established.

SMS communications are not intended for medical emergencies or urgent medical advice.

9. Message Delivery

SMS delivery is subject to mobile network availability, carrier restrictions, device compatibility, and other technical conditions.

Carriers are not liable for delayed or undelivered messages.

Autism Diagnostics Lab cannot guarantee uninterrupted delivery of SMS messages.

10. Changes to SMS Terms

Autism Diagnostics Lab reserves the right to update these SMS Terms and Conditions as necessary to reflect operational changes, messaging requirements, or applicable laws.

Updated terms will be published on this webpage with a revised effective date.

11. Contact Information

Autism Diagnostics Lab
Website: https://autismdiagnosticslab.com
Email: info@autismdiagnosticslab.com
Telephone: 1-480-247-7430